Disclaimer

[COMPANY LEGAL NAME] operates Ustaad as a host. This page tells you, in plain language, what that means. It sits alongside the Terms and the Privacy Policy. If a mandatory consumer right in your country says otherwise, that right wins.

User content

Questions, answers, photos, captions, comments, event titles, and chat messages are created by users. Ustaad does not endorse them, does not adopt them as its own, and takes no responsibility for them. Displaying a post, translating it for moderation, or putting it on a share card does not mean we agree with it.

You are responsible for what you submit. Other people are responsible for what they submit. We are not responsible for the actions of other users, online or off, including how someone uses an answer, a hint, or a message.

If something is harmful or illegal, report it. We may remove content and suspend accounts. Removal is a safety step. It is not an admission that we published the content.

No professional advice

Nothing on Ustaad is medical, legal, financial, or mental-health advice. Answers are opinions from strangers, not from a doctor, lawyer, adviser, or therapist. Do not rely on them for a diagnosis, a legal decision, an investment, or a crisis. For those, talk to a qualified person.

If you or someone else might be in danger, contact local emergency services. These lines can help:

• Telefonseelsorge — Free, 0800 111 0 111 or 0800 111 0 222
• 988 Suicide & Crisis Lifeline — United States, call or text 988
• Find a helpline — Local lines in most countries
• IASP — International resources

More of this is on the Safety page.

Use at your own risk

You use Ustaad at your own risk. The service is provided “as is” and “as available”. We do not promise that it will be uninterrupted, that every harmful message will be caught, or that a stranger’s answer will be true, kind, or safe to act on.

Third-party links

Profiles may link to Instagram, Facebook, TikTok, or other sites. Helpline and report pages link out as well. Those sites are not run by Ustaad. We are not responsible for their content, their privacy practices, or what happens after you leave.

Anonymity

Anonymous questions do not show your name, email, or account to the recipient. That is a product setting, not a promise that nobody can ever connect a question to a person. We store a salted hash of the IP address and a repeat-sender fingerprint for a limited time, as the Privacy Policy describes. We cooperate with lawful requests from courts and law enforcement. Do not treat anonymity as a shield.

Who-asked hints

Premium hints are estimates, not an identity. They can show only signals that were actually received: a country or city from the network, a coarse device type, the time the question was sent, and a count of whether that same sender signal has asked before. A blank field means the signal was missing. We do not invent a name, a city, or a device. Do not treat a hint as proof of who asked.